“How can I help people who hate house cleaning?” The question first popped up in Rein Pearce’s mind a few years ago, during a conversation with a few former classmates. Before becoming the founder and CEO of Rein’s House Cleaners, she was first a mother and a housewife, passionate about keeping her little Wandsworth oasis called home in perfect shape – and loving every second of it.
As Mrs Pearce soon realised, very few people shared her love for house chores and finding the best way to do them. What started as a quest to help has turned into a successful business model that still grows and evolves.
What Makes Us Different?
If you check some of the leading domestic cleaning companies in London, they will woe you with numbers and great deals, trying to convince you how cost-effective it is to book a professional cleaner. Don’t get us wrong – numbers are important, and giving your customers all the information they want is the right thing to do. But they are certainly not the most important thing. We believe what Rein Pearce has preached to every cleaner in her team – that professional house cleaning is about help. If people have contacted us, they cannot or do not want to cope with their domestic chores. On the other hand, we possess both the skills and desire to effectively and satisfactorily take care of these housekeeping tasks.
Thus, the transaction between cleaners and customers is not one of numbers – you pay us X number of pounds to work Z number of hours and perform Y number of tasks. It is a mutually productive, almost symbiotic relationship that often grows into friendship.
We Constantly Try To Get Better
London homes have changed dramatically throughout the years – all of our cleaners remember the time when you could walk into a house and not see a computer, a tablet, or a smartphone (or all three). The cleaning requirements of homeowners have also transformed. If ten years ago people just wanted their home to be neat and dust-free, now they ask you to do it in a specific manner. Nature-friendly awareness has been a game-changer for many professionals in our field. You can no longer walk into a house and start spraying all over with some random detergent – you have to make sure its imprint on the environment is minimal, and it is allergen-free.
We embrace these changed attitudes with open arms! The Covid19-pandemic has also posed difficult challenges for homeowners and house cleaners alike. But we will continue to look for working solutions together, as we always have. And we will continue to stay true to our philosophy – that we are here to help you!